Who Are We?

The Pet Poison Helpline™ is staffed by veterinarians, certified veterinary technicians- including AVECCT members, and clinical toxicologists. All of our medical professionals have received extensive education in the area of veterinary toxicology prior to managing cases. Veterinarians board certified in internal medicine and toxicology are available around the clock, as are herpetologists when needed. Our staff also includes pharmacists. Due to the extraordinary volume of serious pet poisoning cases involving human pharmaceuticals, we feel the pharmacist is a critical member of our professional team. This multi-disciplinary approach to case management allows us to offer the highest level of assistance to you and your pet or patient.

The Pet Poison Helpline™ is affiliated with the University of Minnesota. Our partnership with the University of Minnesota Veterinary Medical Center provides us with 24 hour access to veterinarians board certified in Emergency and Critical Care Medicine should additional assistance be required for management of critical cases. Our toxicologists are directly affiliated with the University of Minnesota College of Pharmacy and College of Veterinary Medicine as Faculty and Clinical Faculty.

Our core group of toxicologists founded the Minnesota Regional Poison Control Center over 25 years ago as faculty of the University of Minnesota. As the largest industry poison control center in the world, we’ve set the national standard as pioneers in industry toxicology. We handle over 100,000 cases a year for the large number of clients we serve. During the past three decades, our team has managed over 2.5 million cases involving potential poisonings.