July 2010

Letter issued by the Procter & Gamble Company (P&G):

P&G issued a voluntary recall on July 25, 2010 of two specific lots of its therapeutic renal dry cat food in North America due to a possible salmonella health risk. As a further precaution, P&G is voluntarily expanding its recall to include additional veterinary formulas and some specialized Eukanuba dry pet food.

P&G Pet Care wanted to make sure veterinarians were aware of the situation as soon as possible to help you address any client concerns. The health and welfare of pets and their owners is our top priority.

These products are made in a single, specialized facility. In cooperation with FDA, P&G determined that some products made at this facility have the potential for salmonella contamination. No salmonella-related illnesses have been confirmed. As a precautionary measure, P&G is suspending operations at this facility and recalling all dry pet food products manufactured at this plant, which include:

Product Name Version “Best-By” Dates UPC Codes
Iams Veterinary Dry Formulas All dry sizes and varieties 01Jul10 – 01Dec11 All UPC Codes
Eukanuba Naturally Wild All dry sizes and varieties 01Jul10 – 01Dec11 All UPC Codes
Eukanuba Pure All dry sizes and varieties 01Jul10 – 01Dec11 All UPC Codes
Eukanuba Custom Care Sensitive Skin All dry sizes 01Jul10 – 01Dec11 All UPC Codes

No canned food, biscuits/treats or supplements, including ProstoraMax are affected by this announcement.

If you need additional information, please call our veterinary line at 800-535-8387. Concerned pet owners may be directed to call P&G toll-free at 877-340-8823. We apologize for any inconvenience this situation may cause you and want to assure you that P&G Pet Care is taking all the necessary steps to ensure our product quality meets your expectations.


May 21, 2009

FYI! There's been a recall on Nutro cat products - spread the word! The follow issue came out from Nutro:

Out of an abundance of caution, on May 21, 2009, Nutro Products announced a voluntary recall of select varieties of NUTRO(R) NATURAL CHOICE(R) COMPLETE CARE(R) Dry Cat Foods and NUTRO(R) MAX(R) Cat Dry Foods with "Best If Used By Dates" between May 12, 2010 and August 22, 2010. This recall is due to incorrect levels of zinc and potassium in our finished product resulting from a production error by a US-based premix supplier.

Two mineral premixes were affected. One premix contained excessive levels of zinc and under-supplemented potassium. The second premix under-supplemented potassium. Both zinc and potassium are essential nutrients for cats and are added as nutritional supplements to NUTRO(R) dry cat food.

As soon as we became aware of the issue, we made the decision to hold shipments of affected dry cat product, and took immediate action to verify with our mineral premix supplier that no other products were affected. We then contacted the FDA to notify them of the voluntary recall. A full list of affected product and available alternatives for your clients is available at http://acidirect.net/c.asp?770197&3368851db1f1cb4b&1

We have completed a comprehensive audit of premixes for all NUTRO(R) products, and have confirmed that this issue only affects certain dry cat food products. No other NUTRO(R) products are affected, including dry dog food, wet dog and cat foods and dog and cat treats.

Consumers who have purchased affected product should immediately discontinue feeding the product to their cats, and switch to another product with a balanced nutritional profile. While we have received no consumer complaints related to this issue, cat owners should monitor their cat for symptoms, including a reduction in appetite or refusal of food, weight loss, vomiting or diarrhea. We have suggested that cat owners contact their veterinarian if their cat is experiencing health issues or is pregnant.

Consumers who have purchased product affected by this voluntary recall should return it to their retailer for a full refund or exchange for another NUTRO(R) dry cat food product.

Affected product was distributed to retail customers in all 50 states, as well as to customers in Canada, Mexico, Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, New Zealand, and Israel. We are working with all of our distributors and retail customers, in both the US and internationally, to ensure that the recalled products are not on store shelves.